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Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
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Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
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Government information and advice.
Herne Hill Road Medical Practice1-3 Herne Hill RoadLoughborough JunctionLondon, SE24 0AUTel: 020 7737 9393
Across Lambeth a new service has started called Lambeth GP Hubs. This service enables us to offer an appointment at a time that may be more convenient for you at a different location; we can book you an appointment at one of the three hubs across Lambeth. It should be stressed at this point that the hubs do not provide a walk in service, only we can book you an appointment at the hubs. The GP you will see at any of the hubs will be a GP who regulalrly practices within Lambeth and they will have access to your medical records so they can provide just as good a service as we can. The hubs are open until 8pm as well.
You can find details of getting to the hubs by following this link www.lambethgpaccesshubs.co.uk or details can be found below.
A 10 minute walk from Oval underground station, the Oval GP Access Hub is located at the Vassall Medical Centre on Vassall Road, SW9. To book an appointment, simply call your usual GP surgery.
2pm–6pm Monday to Friday
Oval – 10 min walk
Bus numbers 3, 59, 133, 159 & 415 stop on Brixton Road, a 5 minute walk to the surgery.36, 185 & 436 stops on Camberwell New Road are also a 5 min walk from the surgery.
A short walk from Brixton overground/underground station, the Pavillion GP Access Hub is located at the Pavillion Medical Centre on Brighton Terrace, SW9. To book an appointment, simply call your usual GP surgery.
Bus numbers 2, 3, 35, 45, 59, 109, 118, 133, 159, 196, 250, 333, 355, 415, 432, P4 stop on Brixton Road, a short walk to the surgery.
Near Streatham and Streatham Hill overground stations, the Streatham GP Access Hub is just off Streatham High Rd within the Streatham High Practice. To book an appointment, simply call your usual GP surgery.
11:40am–8pm Monday to Friday8am–8pm weekends and bank holidays
Streatham – 11 min walk Streatham Hill – 8 min walk
Bus numbers 50, 57, 109, 118, 133, 159, 201, 250, 255, 319, 333 & 417 are a 2 minute walk from the surgery
A short walk from Stockwell underground station, the Vauxhall GP Access Hub is located in The South Lambeth Road Practice on South Lambeth Road, SW8. To book an appointment, simply call your usual GP surgery.
11:40am–8pm Monday to Friday10am–6pm Saturday
Stockwell – 8 min walk Oval – 16 min walk Vauxhall – 15 min walk
Vauxhall – 15 min walk
Bus numbers 2 & 88 stop outside the surgery. 77, 87 & 196 stops are a 5 min walk from the surgery
When the surgery does not provide the service in-house, the doctors and nurses will refer patients for community services.
The District Nurses visit our patients in their homes when they are housebound and unable to come to the surgery for treatment such as taking bloods, changing of catheters, giving B12 injections, dressings etc.
MECS is a NHS funded service for all that are registered with a GP within Lambeth and Lewisham. If you have a sudden concern with the health of your eyes or if your GP advises you to attend – you may be entitled to an appointment with a specifically accredited optometrist. These community based practices offer ease of access to highly trained health professionals with specialized equipment, with the aim of helping to manage your eye complaint.
Pre-appointment Advice - Please bring a list of your current medication, your spectacles and contact lenses with case and solution (if applicable) to the appointment.
You may need to have eye drops instilled as part of the examination that temporarily affects your vision. Please do not drive to the appointment.
Data Protection - In order to evaluate the effectiveness of this service, some non-identifiable data, such as age, ethnic origin, the type of eye problem and how the optometrist dealt with it, is collected for review. Your personal data such as your name, date of birth or address will not be collected.
Lambeth Branch of Cruse Bereavement Care is now able to provide the local community with one-to-one support. Information and advice is available to bereaved people, who are invited to contact the branch at any time along the bereavement journey - however, wherever and whenever their loved one died.
Patients can self-refer to this service by calling the branch on 020 8939 2532. You may be asked to leave a message and someone will call you back as soon as possible or you can email the service at firstname.lastname@example.org
Lambeth Talking Therapies Service is part of the Improving Access to Psychological Therapies service (IAPT). The service is available to anyone 18 years and older who lives in Lambeth or is registered with a Lambeth GP.
They offer talking therapies for people experiencing mild to moderate depression, general anxiety and worry, panic attacks, social anxiety, traumatic memories and obsessive compulsive disorder. They also offer help with other problems including anger, eating, and relationship or sexual difficulties.
They offer appointments at many GP surgeries and clinics across the borough of Lambeth.
If their service isn't right for you, they will suggest alternatives that are more likely to meet your needs and put you in contact with an appropriate service.
Again, you can self-refer to the service or a doctor or nurse will refer you. Ask a doctor or nurse for further information.
Would you like to self refer?
Foot Health and Chiropody
We have an in house chiropodist every Monday bookable by appointment.
The community podiatry (foot health) clinics offer a range of services to assess, treat and advise patients on any foot condition.
Podiatrists (healthcare professionals trained in all aspects of care for the feet and lower limbs, including the most common foot problems) provide expertise in preventing and treating disorders of the foot and ankle.
You must be registered with a GP in Lambeth or Southwark to access this service.
They aim to help you to:
Treatment is provided through individual care plans and carried out in community health clinics.
You can also refer yourself to your nearest urgent clinic if you encounter an urgent foot problem.
Conditions that qualify as requiring urgent assistance:
Please note: nail cutting and hard skin, corn and callus removals are not carried out at the emergency clinics.
The urgent clinic is a non bookable clinic and patients are treated on a first come first served basis. Unfortunately during busy periods there may be a significant wait.
Please be aware that the podiatrist may assess and advise only. Treatment is not guaranteed. The nearest clinic for our patients is:
Elmcourt Health Centre, 214-218 Norwood Road, London SE27 9AW
Tel: 020 3049 5700
Wednesdays 11.00 am to 12.30 pm
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice travel nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Please contact the Surgery to make your appointment for the travel clinic, 72 hours post submitting the travel questionnaire to allow time for your questionnaire to be processed. We recommend your appointment should be booked 6 weeks prior to departure. The Surgery does not operate a cheque or card procedure. Vaccines should be paid for by cash on the day of your appointment. Vaccinations will not be given if payment not received. There is a charge for non-NHS Vaccines - please see non-NHS fees
Download our list of fees
Update on Travel Vaccinations
There is currently a shortage on both Hep A and Hep B vaccines across the UK. As a result the vaccine is unavailable at present except to high risk groups. This means that the vaccine will only be given to Surgeons and dentists as these fall into the high risk category. These vaccinations however can be obtained from private clinics and pharmacies alongside a fee. (Malaria is also no longer available on NHS prescription)
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Our Nurse Michelle Weston, will see you for your asthma review. We encourage everyone with asthma to attend once a year to make sure they are on the best treatment and using it properly. If you are asthmatic and haven't been to our asthma clinic please make an appointment at reception.
If your Doctor or Nurse has requested blood tests for you, these could be taken by our Healthcare Assistant:
To make an appointment please ask the reception
If you have been diagnosed with CHD you will automatically go onto our database and will be contacted to arrange an annual review appointment in the Heart Clinic. Please ask our receptionist for an appointment if you think you need a full review.
In this clinic patients are given all the relevant tests they need and can discuss what they can do to reduce their risks. A full medication review is done. For people who smoke a referral to our STOP SMOKING CLINIC can be arranged.
Useful links :
For people who are 65 and over, we would suggest a yearly health check-up. Please ask reception for an appointment.
Please remember, you're also advised to have your yearly Flu Jab and one off Pneumonia Vaccine.
We run a cervix smear clinic every Wednesday evening 6-7pm. But any other appointments wih our nurses are available for cervix smear.
The practice nurse or doctor will take a sample from the cervix (the neck of the womb) by gently rotating a brush over it. This sample is mixed into a preservative fluid and sent to the Hospital cytology Lab for analysis.
You will be invited for a smear test according to national guidelines i.e. every three years from age 25.
Your Doctor and Nurse will be happy to provide advice on any aspect of child health.
The immunization clinic and the childhood surveillance are both available by appointment.
Find out about Child Health Clinic locations and times
We provide a child health surveillance service working alongside the local health visitors and school nurses. Routine examinations are done at 6 weeks.
All childhood immunisations are performed at the surgery (except for TB).
Click here for the NHS immunisation schedule
Heather Russel offers Chiropody services every Monday, from 9am to 5pm
If you believe you may need an appointment with our Chiropodist, you will need to see your Doctor first. Please ask our reception staff for more details.
We provide a range of contraceptive services, including provision of free condoms, contraception and emergency contraception (morning after pill).
We have a monthly clinic with A Dr.
We also have weekly review appointment's with the nurses
All our diabetics have annual checks by our Diabetic Nurse (Diabetic Clinic on Tuesday from 8:30 am - 12:30 pm) and our chiropodist who does foot check's Heather Russell.
At the clinic we aim to provide:
We offer NHS complementary therapy every other Friday afternoon from 4pm to 6pm.
Dr O'Flynn is fully qualified for Acupuncture and Homeotherapy which could be useful in combating all sorts of debilitating conditions including arthritis, rheumatism, migraines, bronchitis and depression.
Dr Savan is skilled and enthusiastic about performing Minor Surgery. By doing the surgery here in the practice we reduce significantly the wait for some of these procedures.
We are able to perform a number of minor operations at the surgery, for example: injecting joints, treatment of warts and some other skin problems by freezing with liquid nitrogen.
Your doctor will make an initial assessment in a normal surgery appointment. You will normally need to return on another occasion for the treatment, to allow for time and preparation.
All referrals for either psychology or counselling are made via self referral on telephone number: 02032286747 and/or Leaflet can be collected from reception.
I want to quit
Your practice has been awarded a "Young Person Friendly Award"
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Non-NHS Service Fees
Isn’t the NHS supposed to be free?
The National Health Service provides most health care to most people free of charge, but there are exceptions: prescription charges have existed since 1951 and there are a number of other services for which fees are charged. Sometimes the charge is made to cover some of the cost of treatment, for example, dental fees; in other cases, it is because the service is not covered by the NHS, for example, providing copies of health records or producing medical reports for insurance companies.
Surely the doctor is being paid anyway?
It is important to understand that many GPs are not employed by the NHS; they are self-employed and they have to cover their costs - staff, buildings, heating, lighting, etc - in the same way as any small business. The NHS covers these costs for NHS work, but for non-NHS work, the fees charged by GPs contribute towards their costs.
What is covered by the NHS and what is not?
The Government’s contract with GPs covers medical services to NHS patients, including the provision of ongoing medical treatment. In recent years, however, more and more organisations have been involving doctors in a whole range of non-medical work. Sometimes the only reason that GPs are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to ensure that information provided to them is true and accurate.
Examples of non-NHS services for which GPs can charge their own NHS patients are:
Examples of non-NHS services for which GPs can charge other institutions are:
Do GPs have to do non-NHS work for their patients?
With certain limited exceptions, for example a GP confirming that one of their patients is not fit for jury service, GPs do not have to carry out non-NHS work on behalf of their patients. Whilst GPs will always attempt to assist their patients with the completion of forms, for example for insurance purposes, they are not required to do such non-NHS work.
Is it true that the BMA sets fees for non-NHS work?
The BMA suggests fees that GPs may charge their patients for non-NHS work (ie work not covered under their contract with the NHS) in order to help GPs set their own professional fees. However, the fees suggested by the BMA are intended for guidance only; they are not recommendations and a doctor is not obliged to charge the rates we suggest.
Can a fee be charged by a GP for the completion of cremation forms?
A deceased person cannot be cremated until the cause of death is definitely known and properly recorded. Before cremation can take place two certificates need to be signed, one by the GP and one by another doctor. Cremation form 4 must be completed by the ’registered medical practitioner who attended the deceased during their last illness’. Form 5 must be completed by a ’registered medical practitioner who is neither a partner nor a relative of the doctor who completed form 4’.
A fee can be charged for the completion of both forms 4 and 5 as this does not form part of a doctor’s NHS duties (1). Doctors normally charge these fees to the funeral director, who, generally passes on the cost to the family. Doctors are also entitled to charge a mileage allowance, where appropriate.
Can VAT be charged by GPs for some non-NHS services?
Where the main purpose of a medical service is the ’protection, maintenance or restoration of the health of an individual’ then that service should continue to be exempt from VAT. All heath care provided either through the NHS, or the private sector, is therefore not subject to VAT.
However, where the purpose of a medical service is not, primarily, the treatment of a patient (for example, the completion of medical insurance reports by a doctor), the Court ruled that this service should be subject to VAT. Such GP reports have been subject to VAT since 1 May 2007. In the UK this applies where a medical practitioner’s income exceeds the VAT registration threshold.
Why does it sometimes take my GP a long time to complete my form?
Time spent completing forms and preparing reports takes the GP away from the medical care of his or her patients. Most GPs have a very heavy workload and paperwork takes up an increasing amount of their time, so many GPs find they have to take some paperwork home at night and weekends.
I only need the doctor’s signature - what is the problem?
When a doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. In order to complete even the simplest of forms, therefore, the doctor might have to check the patient’s entire medical record. Carelessness or an inaccurate report can have serious consequences for the doctor with the General Medical Council (the doctors’ regulatory body) or even the Police.
What will I be charged?
The BMA recommends that GPs tell patients in advance if they will be charged, and what the fee will be. It is up to individual doctors to decide how much they will charge, but the BMA produces lists of suggested fees which many doctors use. Surgeries often have lists of fees on the waiting room wall based on these suggested fees.
What can I do to help?
Chlamydia is the most common STI, with as many as 1-in-12 infected. Some STIs like chlamydia can show no symptoms, so it's recommended those who are sexually active get tested annually.
You may be offered a GUM kit which includes a range of STI tests, such as HIV and Syphilis usually offered at sexual health clinics. Also, free HIV tests are available in some areas via our Test.HIV service.
They offer a range of ways to use our sexual health services. These include self-testing kits, a walk-in clinic, and appointments. You can also visit the clinic to pick up condoms and pregnancy tests and to get advice.
Clinic opening hours
Ways you can use the sexual health services
1: Book an appointment
Appointments slots are released every Tuesday afternoon and Friday afternoon, for the coming week. Use the links below to book onto the right clinic.
Please arrive 15 minutes before your appointment time. We will try and see you within 30 minutes of your appointment time. If you are more than 5 minutes late, it may not be possible to see you.
STI symptoms and contraception clinicFor people who have symptoms of an STI, or who need contraception other than an implant or coil (Implant clinic and Coil clinic details are below).
Implant clinicFor contraceptive implant insertion or removal.
Coil clinicFor contraceptive coil insertion or change.
Rainbow clinicFor men who have sex with men.
Repeat pill or depo clinicFor women who are already taking the pill or using the contraception injection (depo).
2: Walk-in serviceAlternatively you can use the walk-in service and they will assess the most appropriate way for you to get what you need. The walk-in clinic can be very busy and you can expect to wait at least 2 hours to be seen. We recommend you book an appointment or order a test kit where possible, and only use the walk-in service for urgent problems.
If you come to the walk-in service, a member of staff will discuss with you why you have come in and then either direct you to the self-testing service, offer you a slot in the walk-in clinic, or book you an appointment.
They we offer
Information leafletsFor more information about a wide range of sexual health issues, visit www.fpa.org.uk and search for: leaflet and booklet downloads.
If you are having an IUD, IUS (coil) or implant fittedYou must not have risked pregnancy in your current menstrual cycle; that is, no sexual intercourse since your last normal period or correctly and consistently used a reliable method of contraception. The withdrawal method and diaphragms/caps are not highly reliable methods of contraception.
If you are having an emergency IUD (coil) fittedAn emergency IUD can be fitted up to five days after unprotected sex. You can have it fitted at any time in your menstrual cycle provided this is the only unprotected sex you have had since your last period. If you have had unprotected sex more than once since your last period, then an emergency IUD can be fitted up to five days after the earliest time you could have released an egg (ovulation).
Having an IUD or IUS (coil) removedIf you want to have an IUD or IUS removed and you are not planning a pregnancy, it is important that you use condoms or do not have sex for seven days before your appointment.
Male patientsDo not pass urine for at least one hour before you attend the clinic.
ChildcareIf you are going to have a procedure during your appointment and you have small children with you, please bring someone along who can look after them.
ChaperoneIf you need to be examined you can ask to have a second member of staff (chaperone) present.
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